Privacy Policy

1. What Data We Collect

Kamado stores only the minimum data required to provide its features. All identifiers are Discord-issued numeric IDs. We never collect passwords, email addresses, real names, or IP addresses.

Per-User Data

Per-Server Data

Uploaded Content

If you use the premium rank card background feature, the image you upload is stored on our host's persistent storage (Railway) so your rank card can be rendered. You can remove it any time by running /profile background with no image.

A Note on Confessions

Confessions are shown without your name to other members, but they are not anonymous to server staff. The bot records which user sent each confession, and may post it to a private staff log, so abuse can be handled. Before a confession is sent you must confirm a notice acknowledging this. Do not share anyone's private or personal information through confessions or any other field, doing so is prohibited and may result in a permanent blacklist.

2. How We Use Your Data

Data collected by Kamado is used solely to operate and improve the bot's features. We do not:

• Sell, rent, or share your data with third parties for commercial purposes.
• Use your data for advertising or profiling.
• Access your data outside of fulfilling a bot command or automated feature (e.g., reminders, birthday announcements, FRC alerts, economy reward delivery).

3. Data Retention

• Server data (moderation records, settings, leveling, economy settings, shop items, etc.) is retained indefinitely, including after the bot is removed from a server. You may request deletion at any time.
• User data (reminders, todos, reputation, leveling, economy balances, shop inventory, etc.) is retained indefinitely unless you request deletion.

4. Blacklist Records and Enforcement Data

To prevent ban evasion, defend against fraudulent refund claims, and maintain the integrity of the bot's enforcement process, blacklist records are exempt from standard data deletion requests. Blacklist records are used solely for enforcement purposes and are not shared publicly or with third parties. This retention is based on our legitimate interest in enforcing our Terms of Service and protecting the bot, its users, and its infrastructure from abuse.

When a user is blacklisted specifically for storing sensitive information in a bot field (see Section 4 of the Terms of Service), the following data is deleted:

The following data is retained regardless of the reason for blacklisting:

These lists are not exhaustive. Any deletion request submitted after a blacklist has been issued may be partially or fully rejected if the data cannot be cleanly removed without affecting other users' records, server data, or the integrity of our enforcement history.

If you believe a blacklist record about you is factually incorrect, you may contact us at painsjonas@gmail.com to request a review.

Additionally, transaction records associated with Premium subscriptions may be retained for as long as required by applicable financial regulations or payment processor policies, regardless of any other deletion request.

5. Your Rights and Data Deletion

You have the right to request access to or deletion of your personal data at any time. To do so, contact us at painsjonas@gmail.com with your Discord user ID and what you would like deleted. We will fulfill requests within a reasonable timeframe.

Server administrators may also request deletion of all data associated with their server by contacting us with their server's guild ID. Note that deleting economy settings or shop items will also remove any associated user inventory for that server.

Deletion requests may be partially or fully rejected in the following circumstances:

• The data cannot be cleanly removed without altering or deleting records that belong to or affect other users.
• The data is part of a server's moderation or audit history that other members or administrators may depend on.
• The data is subject to legally required retention obligations (e.g., financial or billing records).
• The request is submitted by a blacklisted user and the data falls under the retained categories described in Section 4.
• Removing the data would compromise the integrity of our enforcement history or our ability to defend against disputes.

In cases of partial rejection, we will inform you of what was deleted and what was retained and why.

6. Data Security

Your data is stored in a managed PostgreSQL database hosted on Railway. We take reasonable steps to protect stored data from unauthorized access. However, no system is entirely secure, and we cannot guarantee absolute data security.

You are prohibited from storing sensitive personal information in any bot text field (reminder content, AFK messages, profile bios, to-do items, moderation reasons, reputation notes, shop item names or descriptions, confessions, application answers, suggestions, sticky messages, scheduled announcements, auto-responder text, tags, welcome messages, custom embeds, report reasons, saved quotes, etc.). Doing so is a violation of our Terms of Service and may result in a permanent blacklist. See Section 4 of the Terms of Service for the full enforcement policy.

7. Third-Party Services

Kamado interacts with the following external services. In all cases, no personal data is sent to these services unless explicitly noted.

Infrastructure

FRC Commands

These services are queried with FRC team or event identifiers only. No user data is transmitted.

Fun Commands

These services are queried to retrieve random public content. No user data is transmitted.

8. Children's Privacy

Kamado does not knowingly collect data from users below the minimum age required by Discord. If you believe a minor's data has been collected without appropriate consent, please contact us at painsjonas@gmail.com and we will promptly remove it.

9. Changes to This Policy

We may update this policy at any time. When we do, the "Last updated" date at the top will be revised. Continued use of Kamado after changes are posted constitutes acceptance of the revised policy. For significant changes, we will make reasonable efforts to provide notice via our support server.

10. Contact

For privacy questions, data requests, or concerns, contact us at painsjonas@gmail.com.